These days, IT is no longer just a part of organisations’ daily operations. Instead, IT has now become the backbone of business itself. As a result, any organisation managing multiple complex IT streams will recognise the intrinsic value in moving towards a truly future-proofed, secure and cost-effective IT management model.
DXC offers its clients tailored guidance on exactly how and where to begin ambitious IT transformation plans. The first step? An IT4IT Capability Scan, which primes companies to take the first concrete steps in their IT4IT transformation, while supporting wide-ranging optimisation, cost management, data and automation goals.
As IT capabilities become increasingly vital across the business landscape, many organisations are looking to pave a secure and well-managed path for external IT brokers to oversee their cloud, data centre, SaaS and PaaS requirements.
Yet, at the same time, many organisations want to maintain their own core IT service structure. For many companies, a custom proprietary framework is crucial to their ability to forecast IT expenses effectively and continue to make informed cost-saving decisions within their own complex IT landscapes.
The IT4IT methodology provides a holistic framework for simultaneously managing and improving across IT pain point areas such as these.
By starting with an IT4IT Capability Scan, the DXC team guides its clients towards a manageable, actionable and highly detailed transformation blueprint. As a result, rather than the organisation’s IT goal state coming across as an unreachable, intimidating fantasy, our clients see a clear and motivating path ahead. This is populated with achievable - yet appropriately ambitious - IT transformation milestones.
DXC’s IT4IT Capability Scan is, therefore, the ideal introduction to the IT4IT framework. A clear, tangible blueprint is crucial to effectively aligning internal lT transformations. The IT4IT Capability Scan provides this, breaking down the initial steps into practical, manageable stages, and introducing IT4IT in an accessible and manageable format.
This approach not only provides our client organisations’ C-Level decision-makers with a clear overview of IT4IT’s value as an investment, but also delivers a tailored and actionable roadmap to kick-start the business’ IT transformation.
In brief, a DXC IT4IT Capability Scan addresses the 4 key Value Streams that are fundamental for any business’ IT to perform as it needs to:
The IT4IT Capability Scan breaks these 4 key Value Streams down into 4 - 6 Capabilities respectively (20 in total), where each Capability describes an organisation’s ability to execute a certain task or activity.
To analyse the organisation’s as-is scenario within each separate Capability, we look into 6 interrelated Dimensions within each one: People, Process, Tools, Data, Controls and Integration.
When we initiate an IT4IT Capability Scan with a new client, our team speaks in detail with business representatives across the company’s key IT service chains in order to identify which IT Value Streams to prioritise within the Capability Scan.
Based on crucial insights gained in these informal interviews with our clients’ employees (the findings of which we then sense-check with the employees involved), the DXC team collates a set of key observations. These, in turn, inform our IT4IT Capability Scan’s actionable strategic output: a tailored Heat Map, Value Map and IT4IT Roadmap.
Keen to know more about the methodology and processes behind creating these key IT4IT Capability Scan outputs? Read the play by play breakdown here.
The Heat Map, Value Map and IT4IT Roadmap function as a clear, tangible and manageable presentation of the insights delivered in the IT4IT Capability Scan.
Building from these strategic visualisations, our team then outlines a clear route forward for our clients to capitalise on low-hanging fruit as they initiate their IT4IT journey. A key component of our consultation approach is moving from this outline to actual action. Alongside our clients’ teams, DXC moves on from this strategic assessment output right into active implementation of the suggested solutions.
Thanks to the bite-size first steps outlined by the IT4IT Capability Scan, our clients are able to set truly transformational IT programmes in motion, achieving enthusiastic buy-in from C-Level figures, as well as consistent investment in their organisation’s IT transformation.
In addition, DXC prides itself on supporting its clients to effectively manage the internal organisational change that IT transformation brings with it, aiding department leaders to effectively transmit IT4IT’s benefits to employees at all levels of their business.
The IT4IT Capability Scan outlines a solid path towards organisations maintaining and enhancing their control over IT spending, as well as their ability to seek increasingly cost-effective IT solutions. Often, the enhanced overview that businesses gain of their own IT ecosystem during a DXC IT4IT Capability Scan contributes to this overall expense reduction. The IT4IT Capability Scan’s ability to identify outdated, unused servers, for example, is a leading factor in swiftly cutting our clients’ IT costs.
Beyond the quick wins that an IT4IT Capability Scan can outline - which the DXC team is then able to swiftly act on to benefit our clients - an IT4IT Capability Scan Roadmap maps longer-term delivery, too. Overall, an IT4IT Capability Scan lays the key groundwork for our clients to progress into guided IT4IT programmes, continuing their path to their IT goal state.
Building on the solid foundations of previous IT4IT Capability Scans, the DXC team is proud to have established trusting, longer-term collaborations with many of the clients that first approach us for an introduction to IT4IT.
At DXC, we pride ourselves on moving away from the detached approach that’s become synonymous with IT consulting. We practise what we preach, progressing straight from the strategic analysis we deliver with our IT4IT Capability Scan Roadmap to collaborating with your team to bring its first milestones into reality.
With us, there won’t be a bulky report in sight; just a clear strategic plan for starting your IT4IT journey, with bite-size steps to start implementing manageable change. We design the strategy and then make it happen, delivering on training for your internal teams, change management and ongoing support.
We’re proud to be a strategic, long-term IT partner for companies that are driven to perfect their execution in the present, to effectively position themselves for the future.
Looking to transform your organisation with IT4IT, but not sure how to get the topic on the agenda? Schedule a tailored IT4IT Capability Scan demo with a member of our expert team to explore the tangible benefits of IT4IT for your organisation.
We’ll walk you through our IT4IT Capability Scan process in step by step detail, as well as explaining the actionable, manageable IT4IT Roadmap it delivers. If there’s a senior decision-maker you’d like to bring round to the idea of IT4IT, it’s the smart place to start!
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